Contactless card fraud increased to £5.6 million in the first half of 2017, the latest figures published by UK Finance show.
This figure comprises money stolen using the contactless function on both credit and debit cards, as well as from mobile services, such as Apple Pay. The current maximum spending limit for contactless payments is £30. Some retailers have called for this to be raised to £50 – however, finance experts are in agreement that the limit should not rise.
Sarah Lewis, Head of ID and Fraud Strategy at Equifax, said: ‘I think the £30 limit is sensible and it is safer for it to be kept at this level. If it increases, there’s more incentive for criminals to steal contactless cards, and the level of contactless fraud is likely to increase.’
Although the contactless card fraud figures appear to be significant, they are relatively low compared to the overall amount of money spent using this method of payment: around £23.23 billion was spent using contactless cards in the first half of 2017. However, with this method of payment becoming increasingly popular, and with experts stating that ‘cash and cheques are dying out’, this type of fraud is likely to increase.
Research carried out by price comparison site comparethemarket.com has revealed that more than £1 billion has been stolen from bank accounts through credit and debit card fraud in the past year.
The research found that one in ten individuals have cancelled their credit card or debit card as a result of attempted fraud, and that five million consumers have been victims of cybercrime in the past year.
It found that the average amount stolen from individuals was £544, and that more than a third of consumers who have had money stolen in the past year have been victims of credit card or debit card fraud before.
Additionally, over half of consumers surveyed believe that the government isn’t doing enough to tackle cybercrime, comparethemarket.com revealed.
Commenting on the issue, Shakila Hashmi, Head of Money at comparethemarket.com, stated: ‘Digital banking is the new frontier for criminal activity, and whilst banks will be doing their best to prevent fraud, people should ensure that they are doing everything they can to protect themselves.’
Data published by credit service agency Experian has suggested that fraudulent activity now costs the UK £190 billion per year.
The Annual Fraud Indicator 2017 found that fraud in the public sector costs the UK an estimated £40.3 billion, whilst fraud in the private sector costs the UK economy £140 billion.
Charities lost £2.3 billion as a result of fraud in 2017, while individuals have been duped out of £6.8 billion. The data revealed that fraud is currently the UK’s most common criminal offence.
Experian warned that technology ‘continues to open up new avenues for fraudulent activity’. Criminals’ behavioural patterns are also changing in response to the rise in popularity of online banking, the research revealed.
Nick Mothershaw, Director of Fraud and Identity Solutions at Experian, commented: ‘Awareness of the dangers fraud poses is growing, but the total of £190 billion is startlingly high. Plastic card and online banking fraud continues to increase, so new regulations which make it harder for fraudsters to use someone’s cards online are a necessary step.
‘Fraudsters are shamelessly opportunistic and are now turning their attention to the pensions release, lured by the promise of high value returns when their scams are successful.’
A survey conducted by the Financial Conduct Authority (FCA) has revealed that more than a fifth of individuals who were contacted in regard to a fraudulent investment failed to report it.
The FCA surveyed a group of over-55s, and found that only 63% of individuals would report an investment scam to the authorities.
49% of those surveyed stated that they would not know who to report a scam to.
The FCA is encouraging the public to get in touch if they have been contacted by a firm offering fraudulent investments. The Authority keeps a list of potentially fraudulent firms that operate without authorisation: this can be found here.
Addressing the issue, Mark Steward, Director of Enforcement at the FCA, said: ‘It’s clear to see that by reporting suspicious investment schemes to the FCA, people are having a direct impact in helping to stop fraudsters exploiting others. But there is still more we can all do and we need the public’s help.
‘We are encouraging people to speak out on behalf of their family or local community, just like they would report a crime in their local area.’
Investment scams can be reported to the FCA using its ScamSmart website.
In a new report, the Public Accounts Committee (PAC) has urged HM Revenue & Customs (HMRC) to take steps to combat online VAT fraud in the UK.
In its report, the Committee discovered that sellers based outside of the EU are neglecting to charge VAT, and therefore are able to undercut the prices set by UK businesses ‘by up to 20%’. It found that online VAT fraud committed by overseas sellers is costing UK businesses and taxpayers over £1 billion each year.
Within the report, the PAC criticised HMRC for being ‘slow to respond to the growing risk of VAT fraud by online sellers’.
It has outlined a series of steps that HMRC could take to help combat online VAT fraud, including producing an updated estimate on the scale and impact of the online VAT fraud ‘tax gap’, speeding up the introduction of new VAT measures and setting short and long-term targets for reducing the amount of VAT lost through non-compliant sales.
Commenting on the matter, Meg Hillier, Chair of the PAC, said: ‘HMRC needs to be far tougher in protecting the interests of British businesses and taxpayers. As a priority, it must inject more urgency into enforcement action. But it should also push the case for further new powers.’
In response, a spokesperson for HMRC stated: ‘We introduced tough new rules last year allowing us to hold online marketplaces liable for unpaid VAT by overseas sellers and since then we have seen a tenfold rise in the number of sellers registering for VAT.’
The government has unveiled a new ban on pensions cold-calling, in order to protect savers from being targeted by ‘unscrupulous pension scammers’.
In addition to a ban on pensions cold calls, the government will also put in place measures to prohibit the sending of unsolicited pensions-related texts and emails.
HMRC intends to tighten up the rules in order to prevent scammers from targeting savers with fraudulent pension schemes. It will also ensure that only active companies producing regular and up-to-date accounts can register pension schemes.
Firms making cold calls without prior customer consent and businesses making calls to individuals with whom they do not have an existing relationship will incur fines of up to £500,000.
The announcement of the ban on pensions cold-calling comes as newly-published figures have revealed that nearly £5 million was stolen from savers by pensions scammers during the first five months of 2017. An estimated £43 million in pension savings has been stolen by criminals since April 2014.
Commenting on the ban, Guy Opperman, Minister for Pensions and Financial Inclusion, said: ‘If people have saved for a private pension, we want to protect them. This is the biggest lifesaving that individuals normally make over many years of hard work.
‘By tackling these scammers, people should know that cold-calling, apart from exceptional circumstances, is banned.’
The ban will be enforced by the Information Commissioner’s Office (ICO) once it comes into effect. Legislation in regard to the ban will be introduced ‘when parliamentary time allows’.
New data collated by consumer group Which? has outlined fraud ‘hotspots’ around the UK.
Which? has created a map, pinpointing locations where certain types of fraud appear to be more prevalent.
The consumer body revealed that Norfolk is a hotspot for dating fraud, Dorset suffers the most computer virus, malware and spyware fraud and Warwickshire experiences the highest level of retail fraud.
London was revealed to be a hotspot for many types of fraud – Which? suggests that this may be because of its ‘large concentration of money and people’. Individuals residing in London are more at risk of falling victim to social media or email hacking, scam door-to-door sales, ticket fraud and mandate fraud.
Gareth Shaw, money expert at Which?, said: ‘This research highlights how reported fraud in the UK is on the increase and the kinds of scams you are most likely to fall victim to will depend on where you live.
‘These criminals are constantly finding new ways to rip us off and those tackling fraud should be upping their game.
‘The government needs to set out an ambitious agenda to tackle fraud, while law enforcement agencies need to be working harder to identify and protect the people most at risk from fraud.’